Delivery Info

It usually involves the following steps:

Receiving an order: After a customer places an order to purchase an item on the website, the system passes the order information to the warehouse or logistics department.

Stocking: After receiving the order, the warehouse or logistics department starts to prepare the goods. This includes actions such as removing items from inventory, checking that the quality and quantity of items meet the order requirements, and more.

Packaging: Prepared goods will be packaged in a form suitable for shipping. Packaging typically includes selecting the right box, filling material, encapsulation, and attaching shipping labels.

Generate shipping labels: Shipping labels are automatically generated with details about your order, such as the recipient's address, sender's address, order number, and more.

Arrange logistics: Choose the right logistics company and arrange the transportation of goods. The logistics method can be decided according to the customer's choice, such as express delivery, ordinary mail, etc.

Shipping: Leave the package to the logistics company for delivery. During this process, the logistics company may provide a tracking number so that the customer can track the delivery status of the package at any time.

Update order status: After an order is shipped, the system automatically updates the order status to "shipped" and sends a notification to the customer with tracking information.

Delivery: The logistics company delivers the package to the address specified by the customer. Once the customer receives the package, it can be inspected to ensure that the item is in good condition.

Confirmation of receipt: After receiving the package, the customer confirms that the order has been received and that the item is as expected.

After-sales service: If customers have any problems with the goods, they can contact customer service for after-sales service

‍